What is the Difference Between Robotic Process Automation and AI? | Daisy Business Solutions

What is the Difference Between Robotic Process Automation and AI?

The Difference Between Robotic Process Automation and AI | Daisy Business Solutions


The world of digital automation is growing faster and bigger than ever, with around 44.2% of internet users regularly interacting with some form of voice assistant. With this field multiplying, knowing the inside details about the process is vital. 

Understanding the differences between robotic process automation and artificial intelligence is a detail everybody should know. RPA and AI are often confused but have fundamental differences. Let’s take a look at them. 


What is Robotic Process Automation?

Robotic process automation involves programs designed to perform specific tasks repeatedly. They follow the rules given to them to complete a task.

These rules often include tasks like transferring data or inputting information. Anything that involves repeatedly moving electronic information or performing a routine task can fall under this umbrella. 

We most commonly use these functions to tabulate the results of surveys. For example, you can create a form that customers complete giving feedback on their experience with your business. 

An RPA can then extract the information from each form and combine it into a single, easy-to-read document. 

When attempting to understand robotic process automation, the word “robotic” gives a clue. If it feels like a task that an unthinking robot could perform, then there is a good chance a robotic process can automate it. 


Benefits of RPA

Robotic process automation is a great solution when simple, yet time-consuming tasks are abundant. Many jobs that deal with computers will almost certainly have at least one process like this available. 

These programs can complete tedious jobs simply and effortlessly. In the case of transferring information from a form, it doesn’t matter how many times you need data extracted; the robotic automation process will accomplish it with ease. 

The advantage here is that you are not wasting your valuable human resources on a task that a program can easily automate. With technology as advanced and readily available today, wasting human intelligence on activities like these does not make sense. 

Additionally, an automated program does not possess the weaknesses that humans do. It can work all day without getting tired, thereby precluding human error from impacting the work. 

In this way, employees do not need to perform monotonous jobs, and employers do not need to hire additional workers to complete them. It also enables employers to direct their human intelligence elsewhere, benefitting all parties involved. 

The disadvantage of an RPA is that it is limited to relatively simple jobs, leaving those tasks requiring more nuance requiring a more robust tool. 


What is Artificial Intelligence?

Artificial Intelligence is the more robust approach to automating tasks. It is similar to RPA in that it accomplishes a task. However, AI is more advanced and can “think” in ways that an RPA cannot. 

This ability lies mainly in how AI can “learn” and respond to the results of gathered information. Furthermore, if we train an AI to respond to specific ranges of data in a certain way, it can produce this response even if the situation changes. 

Functioning daily examples of AI range from everyday digital assistants to entire facial recognition networks. These programs are designed explicitly to offer many options that make their capabilities vast. 

For example, one could present an AI program with a range of artworks and the corresponding monetary value of each piece of that art. After examining the common elements in the details that are worth more money, the AI learns how to value art. Then, one could use the program to price other works of art. 

Some companies specialise in creating artificial intelligence programs to examine data and derive actionable insights from the data. With these insights, businesses can make changes that will allow them to be more efficient and, thus, more profitable. 

Herein is part of why AI has become such a buzzword in recent years, as humans have only recently discovered how much potential exists within this world. 


Benefits of AI

There are plenty of benefits provided by artificial intelligence. You merely need to imagine the possibilities that are present.

Many of these benefits encompass examining information an AI program can detect in trends humans may miss entirely. This early detection reduces the degree of human error in analysis and even pushes beyond the bounds of human capability. 

As mentioned above, this analysis can also lead to new ideas and insights. Where a human cannot see how to change a program or system, an unbiased program may be able to. 

Like an RPA, AI programs can also sort and process data. However, the progressive nature of AI allows it to do so in ways that an RPA cannot by enabling it to work with more complex data sets that require a judgment call instead of strictly automated reasoning. 

Similarly, like RPA, one of the most significant benefits of AI, in general, is its ability to automate tasks. By automating tasks, companies can reduce the human resources they utilise for specific jobs, allowing them to allocate this workforce in more valuable ways. 


The Difference Between RPA and AI

RPA and AI have plenty of similarities in the way they automate tasks. However, what sets these programs apart is the limited nature of RPAs compared to the more responsive nature of AIs. Both still have valuable functions, but the difference is essential. 

Contact Daisy Business Solutions today to learn more about how your business could benefit from these intelligent programs.

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