Daisy Business Solutions is seeking a skilled PBX Technician to join our Technical team in Vaal. In this field-based role, you will install, configure, and maintain PBX/PABX and VoIP telephone systems at client sites, resolving telephony, networking, and connectivity faults while delivering the reliable, professional service our customers depend on.
This is a hands-on technical position ideal for a diagnostically-minded engineer who takes pride in getting systems working right the first time and communicating clearly with both customers and internal teams.
What You’ll Do
Attend client sites to install, configure, and maintain PBX/PABX and VoIP telephone systems.
Troubleshoot and resolve faults across telephony systems, network connectivity, SIP trunks, and cabling infrastructure.
Conduct site surveys and assess client requirements before installations and upgrades.
Configure and support voice and data networks, including routers, Wi-Fi devices, fibre, LTE, and VoIP services.
Provide client training and system handovers on completion, ensuring customer satisfaction.
Complete service reports, update job records, and communicate progress and findings to the Service Coordinator.
Proven experience with Yeastar and Samsung PBX platforms — configuration, fault-finding, and user setup.
Experience with VoIP technologies, SIP trunks, IP PBX systems, and voice/data network integration.
Working knowledge of networking infrastructure, routers, fibre, LTE, Wi-Fi, and structured cabling installations.
Strong diagnostic and problem-solving ability, with excellent customer service and communication skills.
Grade 12 / Matric and a valid South African driver’s licence (essential). Relevant certification in Telecommunications, Networking, or IT is advantageous. Travel to client sites is required.
Your Career Path
PBX Technician → Senior PBX / VoIP Technician → Field Services Team Lead → Technical Specialist / Supervisor.
Location: Vaal, Gauteng. Send your CV to: Hr-gp@daisy.co.za or call 011 244 5000.