Managed Services for South African Businesses
We connect, secure, and power your business with enterprise-grade managed services infrastructure. One SLA across connectivity, IT, print, security, solar and finance.
Build your managed services solution
Managed Services for South African Businesses
Enterprise-grade managed services infrastructure. One SLA, one invoice, 40+ years of experience.
Build your managed services solution
Managed ServicesOverview
Scale your business with Daisy Managed Services
40+ yearssupplying managed services to South African businesses, from 56 branches nationwide.
Most businesses do not have an IT problem, a security problem, or a telecoms problem in isolation. They have a vendor problem sitting on top of it. Seven, eight, sometimes nine different suppliers end up responsible for pieces of the same environment - all of them sending separate invoices and none of them taking ownership when something breaks in the gap between two contracts.
If your network goes down and you cannot tell whether it is the ISP, the firewall vendor, or the security system eating your bandwidth, you already know this pain.
Daisy's Managed Services puts your company's print, IT, security, telecoms, connectivity, software and consumables under one contract, one account manager and one SLA. When something goes wrong, there is exactly one number to call and one team of Daisy experts accountable for fixing it.
What is actually included
Managed Services is not a rebrand of "we sell everything." It is a single operating layer that sits across your existing technology stack and brings accountability back to where it belongs: one team, one SLA, one point of escalation.
Traditional Multi-Vendor Approach
Daisy Managed Services
Nine separate vendors, nine invoices, nine contract terms
One contract, one invoice, one account manager
Problems that fall between vendor responsibilities never get fixed
One SLA covering every category, one team accountable for the whole picture
Support that responds with finger-pointing instead of solutions
15-30 minute response time, 90% same-day on-site resolution
Stitching together nine separate vendor portals for reporting
One consolidated dashboard showing spend, uptime and issues across all services
Traditional Multi-Vendor Approach
Nine separate vendors, nine invoices, nine contract terms
Daisy Managed Services
One contract, one invoice, one account manager
Traditional Multi-Vendor Approach
Problems that fall between vendor responsibilities never get fixed
Daisy Managed Services
One SLA covering every category, one team accountable for the whole picture
Traditional Multi-Vendor Approach
Support that responds with finger-pointing instead of solutions
Daisy Managed Services
15-30 minute response time, 90% same-day on-site resolution
Traditional Multi-Vendor Approach
Stitching together nine separate vendor portals for reporting
Daisy Managed Services
One consolidated dashboard showing spend, uptime and issues across all services
What consolidation actually covers
User support
Your team gets direct help from a specialist who knows your setup, not a ticket queue. Same-day response on most requests.
Server and infrastructure
On-premises hardware to cloud environments, kept patched, monitored, backed up and running. All of it accountable under one SLA.
Network management
Continuous monitoring from our Network Operations Centre, proactive alerts before problems surface, built-in failover across locations.
Security systems
CCTV, access control and intrusion detection run on the same network your IT team manages, so accountability is unified and integrated.
Telephony and voice
Cloud or on-premise PABX, VoIP and call handling integrated with your connectivity and managed under the same SLA as everything else.
Connectivity infrastructure
Fibre, wireless, LTE and SD-WAN failover sitting underneath it all, continuously monitored, maintained and escalated as one system.
Why this works from Daisy
We have been doing business technology and service delivery in South Africa for over 40 years across 56 branches. This matters specifically because managed services live or die on one thing: can the provider actually deliver consistently everywhere your business operates, not just at head office?
We currently run consolidated contracts for 367 MIT clients across retail, hospitality, manufacturing, education, mining, finance and agriculture. By folding what used to be as many as nine separate vendor relationships into one accountable account per client, we've made the "who owns this problem" question disappear.
One promise across every category
The gap between vendors is where most IT problems actually live. One Daisy SLA covers every category with the same response times and escalation paths regardless of whether the issue is a locked account, a degrading switch, or a firewall misconfiguration.
- 01
Discovery and assessment
We understand your current infrastructure, vendor contracts, and pain points in the gaps between them.
- 02
Contract planning
Work through transition timing, identify quick wins, and plan which existing contracts move to the Daisy SLA first.
- 03
Knowledge handover
Daisy teams take delivery of your infrastructure, systems, and support procedures. Your team stays involved throughout.
- 04
Go-live
One SLA, one invoice, one point of contact. Standard timelines run 30 days; complex multi-site environments may need longer.
Who this is for
We are a small operation. Isn't this overkill for us?
Usually the opposite. A small business rarely needs a full-time IT hire on salary. A fixed monthly managed services fee - typically lower than one salary - gives you a broader skill set than an entry-level hire, without paying for capacity you are not using.
We already use one or two providers and things run fine. Is this still worth it?
Maybe not. If your providers are already accountable to each other and nothing is falling through the gaps, you may not need to change. Managed Services earns its keep when there are real accountability gaps between vendors to close. We will tell you in the assessment call whether consolidation would help.
What happens to our existing contracts?
We work around contracts already in place, not against them. Nothing gets torn up mid-term by default. Existing contracts transition on their natural renewal dates wherever possible, so you are not paying early-exit penalties to start with us.
Isn't this just outsourcing everything to one vendor and hoping for the best?
No. Managed services with Daisy is one accountable and transparent SLA replacing up to nine you were already trusting individually, with consolidated reporting that shows exactly what is happening. You get oversight and control, not blind trust.
Who we support
Retail
POS security and network resilience that keep your locations connected and transactions flowing, whether you have three stores or thirty.
Hospitality
Guest WiFi, access control, property management and security - all on the same managed network so they work together, not in silos.
Manufacturing
Production-critical systems, inventory management and security all monitored from one operations centre, not scattered across vendors.
Education
Network access, security and learning technology managed with consistency across multiple campuses under one account.
Mining
Remote site connectivity and access control managed through demanding environments where reliability and simplicity are non-negotiable.
Finance
Compliance, security and high-availability infrastructure that meets your regulatory requirements and remains accountable under one SLA.
Book your assessment
This is not a "get a quote" page, because there is nothing to quote until we understand what you are currently running. Book an impact assessment with our team and we will tell you whether consolidation would save you money and headaches, or whether your current setup is fine as is. If staying as you are works best for you, we will say so.
One conversation, one team, one view of everything you are running.
Client Reviews
What our clients say
Real reviews from South African businesses that trust Daisy every day - not a word of it written by us.
“Thank you for the good advice and the professionalism from Petrus, on how to make our business function better”
“I’ve worked with Thabo and found information in this business valuable, I’m keen to recommend the business to my friends Keep the good work up”
“Tracy was excellent at daisy business solutions, she's very professional and helpful”
“Great service from Daisy Business Solutions. Shivek Mothilall was professional, helpful, and went the extra mile to assist me. Highly recommend!”
“Excellent service by Shivek Mothilall! I recommend him and Daisy Solutions to everyone!”
“excellent quality, beautiful colours, exceptional service highly recommended”
Solutions That Work Alongside Managed Services
FAQ
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40+ years · 56 branches · one account manager. No excuses.