Intelligent Data Capture & AI Document Processing

Convert incoming information into trusted, structured data

Every day, organisations process invoices, forms, contracts, employee records and customer documents. Most are still captured by hand, classified into folders by memory, and searched through email chains. The time, errors and bottlenecks that follow are predictable.

What is less expected is that intelligent technology now does this work reliably, transparently and at scale. Daisy's intelligent capture solution combines optical character recognition, artificial intelligence and human review to digitise information, automate document processing and improve control.

When the system encounters low-confidence values or missing data, it routes them to a person rather than guessing. That balance between speed and certainty is the foundation of trust.

How intelligent capture works

1. 01

   Receive

   Invoices, forms, contracts and other documents arrive through scanning, email, upload, supplier portals or mobile capture.

2. 02

   Classify

   AI automatically recognises the document type and intent. A purchase invoice is distinguished from a credit note; an employee form from a contractor document.

3. 03

   Extract

   Key information is identified and pulled into structured fields: supplier, invoice number, amounts, line items, signatures, dates and banking details.

4. 04

   Score

   Each extracted value is assigned a confidence score. High-confidence data moves forward. Low-confidence or missing values are flagged for review.

5. 05

   Review

   A person verifies only the flagged items, not the entire document. This keeps effort focused where it is needed most.

6. 06

   Route

   Validated data is sent to the correct destination: finance system, knowledge repository, approval queue or archive.

What AI can do for your documents

AI-assisted intelligent capture delivers capabilities that manual handling cannot match.

Confidence scores and human review: why they matter

The most honest answer to "what happens when AI gets it wrong?" is this: it does not do the work alone.

Every extracted value carries a confidence score. That score reflects the AI's certainty about the data. If confidence is high, the data moves forward. If it is low, or if a field is missing entirely, the document is routed to a person for review. This is not a fallback. It is the design.

This arrangement solves three real problems at once:

• Speed - The system handles routine, high-confidence extraction without delay. Exceptions that need human judgement are prioritised, so staff spend time only on decisions that matter.
• Accuracy - No data point that the AI is uncertain about becomes part of your record. Missing invoices do not post. Wrong amounts do not approve. Supplier bank changes are not processed without verification.
• Accountability - Every correction, override and approval leaves an auditable trace. You know not just what the system did, but what a person verified and why.

In high-volume processes like invoice handling, this approach means most transactions process without human touch, while uncertain items receive appropriate attention from your team.

Intelligent capture for your industry

Intelligent data capture applies wherever documents arrive in volume and data must be reliably extracted and routed.

Questions buyers ask

What happens next

The first step is a process discovery session where we listen to how documents currently flow through your operation. We identify bottlenecks, error points and approval delays, then estimate where intelligent capture can reduce manual work and improve accuracy.

From there, we build a focused proof of concept with your highest-volume process. A successful proof demonstrates real value in your specific environment: your document types, your integration needs and your business rules.

Ready to stop capturing data by hand? Start with a conversation.

Assess your document handling maturity

Related solutions

Intelligent capture is foundational to several larger workflows. Explore how it connects to other intelligent automation capabilities:

• Electronic document management - Capture, secure and organise all business documents in one intelligent platform.
• Accounts payable automation - Automate invoice processing from receipt to approval and posting.
• Employee onboarding and offboarding - Coordinate secure employee journeys from hire to exit.
• Contract lifecycle management - Control contracts, obligations, renewals and approvals end-to-end.
• Digital forms and approvals - Replace manual forms with guided digital workflows.