Client Relations Liaison

Stellenbosch, Cape Town

Full Time

Job Type: Office Bound

Job Category: Sales

Salary: Market Related

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Job functions

  • Building and maintaining relationships with clients/customers 
  • Conducting business reviews to ensure clients are satisfied with their products and services
  • Alerting the sales team to opportunities for further sales within key clients
  • Informing customers of new product offerings
  • Attending meetings with clients to build relationships with existing accounts
  • Achieving client relationship targets and KPI’s as set by the Head of Sales
  • Working closely with Sales Managers and Sales Representatives
  • Escalating and resolving areas of concern as raised by clients
  • Carrying out client satisfaction surveys and reviews
  • Passing leads to the sales team and following up on progress
  • Liaising with internal departments to ensure client needs are fulfilled effectively
  • Adhere to weekly appointment targets and sales GP targets


Requirements and Skills

  • Minimum Grade 12
  • 2-3 years sales experience
  • Strong interpersonal skills and an ability to build rapport with customers
  • Previous experience working as a client relations liaison or a track record of managing client relationships
  • Hardworking with a strong work ethic
  • Target-driven and competitive
  • Must have your own vehicle