Managed Network Services
Daisy Managed Network provides the ideal managed service for looking after your networking switches, APs and reticulation. Our NOC support teams will continually monitor your switches, APs and layer 2 links to ensure only the best performance for your users and services connected to it. With Daisy Managed Network your Data & Voice will continue to run optimally.
Included in the Platinum SLA offering is a quarterly consultative session around threats, improvements and security features or improvements that a customer should apply to their environment.
Our Managed Network Services Products
Silver
- 8-5 Remote Only
- Managed Switches Support
- 1 Hour Response SLA
- Proactive Monitoring
- Automatic Remediation
- Layer 2 Switching - SMTP monitoring
- Quarterly SLA Review
- Wi-Fi Setup & maintenance
Gold
- 8-5 Remote and Onsite
- Managed Switches Support
- 30-Min Response SLA
- Proactive Monitoring
- Automatic Remediation
- OS and Application availability
- Layer 2 Switching - SMTP, STP, VLAN monitoring
- Quarterly SLA Review
- Wi-Fi Setup & maintenance
Platinum
- 24/7 Remote and Onsite
- Managed Switches Support
- 15-Min Response SLA
- Proactive Monitoring
- Automatic Remediation
- OS, application availability & 3rd party vendor liaison
- Layer 2 Switching - SMTP, STP, VLAN monitoring & Physical Maintenance
- Quarterly SLA Review
- Wi-Fi Setup & maintenance
IT Form
Please note that Daisy Business Solutions only serves registered businesses; we do not undertake private or residential projects.