What is electronic document management EDM?
Electronic Document management is a tool used to electronically capture, store, view, and edit your documentation as well as manage all security, process, and workflow aspects of documents on a digital platform.
EDMS Tools come in a wide variety of formats. Some are scanning tools, some are security access tools to documents, some are workflow tools and some are digital output tools. EDMS systems tend to take advantage of all these tools and combine them into one efficient and manageable tool for all users to be able to efficiently access and work with your business documentation.
How does an electronic document management system work?
Many of these systems/tools work in different ways however they run on the same basis essentially. Documents are captured into a system, the Metadata(Information) of said capture is attached and stored in a database where users are able to search the database to find the records or documents they are looking for.
How could my company or organisation benefit from using a document management system?
The benefits companies see tend to vary based on how these systems are applied and used. However most benefits are time savings with less searching for documents, users have instant access to documents, efficiency improvements, easy processing of documents, and security improvements. All of the above also equate to monetary savings and a reduction in paper usage.
Are EDM tools easy to use?
Yes, EDM tools are designed to simplify most administrative tasks and are usually designed with the end-user in mind.
Do I get after-sales support with my EDMS?
Daisy offers after-sales support for all of its document solutions. SLA’s come standard based on the solutions required. We also offer a support helpdesk for any user who requires assistance.
Will my EDMS work with all my devices?
Daisy’s EDMS solutions are web-enabled which means they work on most web browsers and most platforms, Installed products for PC are mostly Microsoft based and mobile applications are iOS and Android Compatible.
Do EDMS save on business costs?
Yes they do if utilised and implemented correctly. At Daisy, we scope every project requirement and ensure that our systems functions to work as expected.
What company departments will benefit from using EDMS?
EDMS can work in most departments ranging from Accounts, Technical, HR, Warehousing, Logistics, and any more.
What is meant by user document authentication?
Users will need to authenticate themselves to access specified documents.
How do I authenticate a user and why is it important for business?
This is usually done with Windows authentication and/or Username and password. This is important as you always have an audit trail on who has accessed your company documents.
What types of documents can be Authenticated?
Any document and record can be authenticated on an EDMS platform.
How do I know if my documents need Authentication?
Are your documents contain sensitive, personal or company-specific information that you cannot leak for any reason. If so they should be stored in a secure environment.
How long does it take to authenticate documents?
The moment the document is in the EDMS system it will be under authentication and the users cannot access them without authenticating themselves first.
What is an authenticated document?
Any record in an EDMS system.
What is a workflow in business?
A Workflow is a series of steps taken to achieve the desired result. Workflows can be manual with human interactions or automated by implementing systems.
What is a process in business?
A Process in a business is very similar to a workflow however the process is the end-to-end procedure that is defined as a set of activities and tasks that, once completed, will accomplish a business goal. The process defines all the steps required to complete the entire process.
What is the difference between workflow and process flow?
Workflow and Process are different in the final result. Workflows are used to accomplish a task or receive a specific result whereas a process flow is used to accomplish an organisational goal. A series of completed workflows are required to complete the process.
What is a document workflow?
A document workflow is a path that a document follows through a business and its various stakeholders’ touchpoints.
Why is workflow important to business?
Workflows are used in all businesses and in most cases are typically very manual. Workflows are required for the business process to continue. Workflows are important because they ensure an end result is achieved.
What should be included in a process flow?
Process flows should include all the steps taken throughout the process, all the system touchpoints, human touchpoints, and waiting stages. It should be in such a complete form that if someone were to read the process flow they would understand each and every step and also understand what outcome needs to be achieved at each step.
What is print management software?
Print Management is the tool that is used to completely track and control your copier and printer environment. This tracking includes usage of the following office machines copy, fax, scan, and print MFPs.
How do I use print management?
Print management is generally an automated tool that runs within your environment and is automatically accessible on your devices when set up correctly. All tracking, management, and rules will be enforced by this tool across all users as required. Your Administrators will have the ability to pull reports and manage the system as they see fit.
What is the best print management software?
All print management software packages have distinct advantages and disadvantages. When we choose products to place in our clients’ environments, we take into account these advantages and disadvantages and choose the product that fits best for the clients’ needs.
Which software is used for printing?
We utilise PaperCut MF, Uniflow, and Equitra software for our print management.
What are some examples of system software?
Smart Manager and Netaphor are examples of the system software, Users never interact with the software however these products pull usage statistics and device stats and errors automatically to provide alerts to our clients and our service desk.
Is our software easy to use?
Yes, all our software solutions are simple to install and have easy-to-use interfaces making print management a simple task.
Why should we consider Daisy as a solutions provider
With over 30 years' experience, there is no printing task too big for us. We also have a team of trained service technicians on call 24/7 365 to ensure you are always taken care of.
What is the difference between RPA and Intelligent Automation?
RPA (Robotic Process Automation) is technology that allows computers to automatically do a specific and repeatable task that a human generally did. Intelligent Automation is the process of designing a process in a digital form (Business Process Management) whereby a computer system can decide on the process path to be taken based on the information and data received.
Why is intelligent automation important?
Intelligent Automation provided companies with a means of completing tasks faster, more efficiently, and with fewer errors along the way. This improves a company's productivity and drives ROI.
What is Intelligent Automation accenture?
The process of adopting and embracing the digital processes along with the advantages it brings, whether it be one process at a time or through the business in multiple locations.
What are the advantages of automation?
Monitory value where profits are boosted by improved productivity
Cost reductions due to lower overheads or smaller staffing costs with improved processes
Time savings with improved process management and task management
How is AI used in automation?
AI is used to provide systems with decisions on how to process data. Rules and regulations are set up in AI systems to process data in specific ways based on business rules. Machine Learning can also be implemented to assist with these decisions and begin to adjust the outcome based on the human interactions.
Is AI a form of automation?
Yes, Artificial Intelligence forms a large part of automation within a business, depending on what the business requirements are.
Are AI and Automation the same?
No, Artificial Intelligence is a platform where a system can begin to make process decisions and interpretations based on data received by the platform.
Automation is the process of automating a manual process with digital means which may not include AI.
What is intelligent process automation?
Intelligent Process Automation is the process of automating a manual process by implementing the correct tools to manage and interpret the process in place.
The process is automated to make decisions, direct data and content, and ultimately speed up the entire process from beginning to end. This creates a standardised set of processes and procedures for the business process to function efficiently and effectively every time
Where is intelligent automation used?
Intelligent automation is used everywhere in our everyday lives and we don’t even know it. When transacting with your bank on your mobile device, when communicating on your mobile device, and when using your business systems, all these platforms use Intelligent Automation in different ways.
