The Bullpen

Living through a pandemic has shown us many things, one being the importance of remaining prepared for anything. When countless businesses had to close their doors in 2020, many were ill-prepared to handle such a disaster when it struck.

Is your data securely backed up? Does your business have a disaster recovery plan, or does it need one? 

Intending to ensure you never lose any data, we are here to help ensure you have the most up-to-date managed backup plan and the technology to guarantee its success.

So what exactly are IT-managed services, and why are this vast number of businesses so interested in what they can provide?

Managed IT services provide a long list of benefits to companies that utilise them. Read on to learn about the most important things to understand about IT-managed services and what they might be able to do for your company!

In South Africa, more than 60% of workers are already using generative AI tools regularly, with 21% incorporating them into their daily tasks. This level of adoption surpasses that of countries like France, the United Kingdom, and the United States, reflecting a strong embrace of emerging technologies. 

Despite their widespread use, Robotic Process Automation (RPA) and Artificial Intelligence (AI) are often confused. Although they share similarities, they serve distinct purposes. Understanding the difference between RPA and AI is essential for selecting the right tools for specific business needs. This article will explore these differences and highlight how each technology can be leveraged effectively.

An all-too-familiar scenario in South Africa these days: You've had to hang the "We're Closed" sign on your door for the third time this week. The result: You're turning customers away and negatively affecting your reliability as a business. And most importantly, you're also burning cash.

Did you know your company could be overspending on its energy bill? Running a business is expensive, and companies must consider the many hidden costs. While there are numerous ways your business can save money, one of the easiest is the type of lighting it uses.

Around the world, the market for printers is worth more than $42 billion every year! That number indicates how much the modern business world relies on printers.

Many savvy business leaders are interested in refurbished printers, while at the same time, they are concerned about quality issues. But are these concerns justified?

In the modern business world, few tools are as ubiquitous as the printer. Nowadays, demand in South Africa for quality printing tools is increasing yearly. In line with the times and needs, even the refurbished printer market along our shores is booming.

Did you know that small businesses employ nearly 4 million in South Africa?

If you're a small, micro or medium business owner, you're probably constantly searching for ways to improve your productivity while hiring even more employees. Some of the best ways to do so are also the simplest.

Given that, on average, an employee can print up to 10 000 sheets of paper annually, ensuring you have a tailored document management solution and the best-suited devices is crucial.

Did you know that your employees' productivity and, in turn, your organisation's productivity can be affected by the office equipment you choose?

With many brands and models of Multifunctional Devices available to businesses today, choosing the correct ones for your office can be challenging.

We cannot emphasise the importance of a reliable business telephone system enough. 60% of companies admit that business phone systems and live agents are their most urgent investment priorities.

A business phone system can be as simple as a single line with a phone on the desk or as complex as a multi-line private automatic branch exchange (PABX) system. However, no matter how simple or complex a business telephone system is, it is vital to a company's operation.