The Bullpen

Automation has become an increasingly popular topic in recent years, with many businesses looking to automate their processes to increase efficiency, reduce costs and improve customer experiences. However, not all processes are suited for automation. 

With the increasing complexity of IT systems and the rapid pace of innovation, managing technology can be a daunting task. That's why many businesses are turning to Managed IT services to keep their technology infrastructure up-to-date and running smoothly.

The future of small and medium-sized enterprises (SMEs) in South Africa is uncertain, with challenges that threaten to cripple businesses in this category. As the country continues to grapple with a range of socio-economic and political issues, SMEs face unique challenges that make it difficult to remain operational, let alone expand their operations.

Document process automation has become an increasingly popular trend in recent years. The benefits of document process automation are many, including increased efficiency, reduced costs, improved accuracy, and faster turnaround times.

In today's fast-paced business world, time is of the essence. As a small business owner, it's important to ensure that your time is spent effectively, focusing on growing your business and generating revenue. One of the best ways to achieve this is through process automation.

While automation is certainly beneficial, it is important to measure the return on investment (ROI) of process automation initiatives. In this article, we will discuss how to measure the ROI of process automation.

Outsourcing IT functions has become an increasingly popular trend in recent years, with many companies discovering that the benefits of doing so far outweigh the drawbacks. In this blog post, we will explore some of the key advantages that companies can experience when outsourcing their IT requirements.

As technology continues to advance, businesses are finding new and innovative ways to enhance the customer experience. Two of the most prominent technological advancements that are currently shaping the customer experience are augmented reality (AR) and automation. In this blog post, we will unpack how AR and automation are impacting the customer experience.

The advent of 5G technology has brought a new era of connectivity, with faster speeds and lower latency than ever before. This new technology has the potential to revolutionise data collection and artificial intelligence (AI) capabilities.

Loadshedding is crippling schools and their systems, but there are viable solution school can invest in to help them “keep the lights on” 

From the rise of artificial intelligence to the proliferation of mobile devices, there are several office automation trends that are shaping the future of work. In this article, we'll take a look at some of the top trends and guide readers on how they can automate their working environments.

As companies strive to reduce their carbon footprint and meet sustainability goals, renewable energy solutions have become increasingly popular. So, we've created a guide that unpacks the steps a company should follow when looking for a renewable energy solution for their business.